Data disappearing from individual blocks on DataboardsThe issue has been resolved. Data is available on all blocks on Databoards. If it should still be missing on any of the blocks, reloading the app will restore the data.
Thank you for your patience and understanding on the matter. If you have any questions, please reach out to our Support services via chat or help@databox.com.
Jan 16, 02:50 - 11:14 EST
Warehouse issuesWe were experiencing issues with write operations in one of our data warehouses between 7.00 PM on January 2 and 2.00 AM on January 3 EDT (1.00 AM and 8.00 AM on January 3 CET).
During this time, issues appeared for certain users with functions such as executing scheduled syncs, creating new metrics, previewing data in the metric builder, purging data.
This has been resolved.
If you should still experience any irregular behaviour, please reach out to our Support services.
Jan 3, 03:06 - 03:06 EST