All Systems Operational
Data & Sync Platform ? Operational
90 days ago
97.94 % uptime
Today
Databox Web Application ? Operational
90 days ago
99.89 % uptime
Today
Website & Blog ? Operational
90 days ago
99.92 % uptime
Today
Mobile ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Past Incidents
Jan 26, 2020

No incidents reported today.

Jan 25, 2020

No incidents reported.

Jan 24, 2020

No incidents reported.

Jan 23, 2020

No incidents reported.

Jan 22, 2020
Resolved - We have resolved the issues. New signups are now possible again.

The issue was caused by a faulty migration which has been fixed right away. We will be reviewing our internal processes to prevent future similar instances.
Jan 22, 06:00 EST
Update - The issue will only impact new sign-ups to Databox. We can confirm that logins are not impacted.
Jan 22, 05:57 EST
Identified - We have identified an issue where some users are not able to successfully login into Databox or create new accounts.

This can be identified by seeing errors like "User already exists" or "Email needs to be verified".

Our team is handling this with top priority and will be sharing an update on this as soon as possible.
Jan 22, 05:50 EST
Jan 21, 2020

No incidents reported.

Jan 20, 2020

No incidents reported.

Jan 19, 2020

No incidents reported.

Jan 18, 2020

No incidents reported.

Jan 17, 2020

No incidents reported.

Jan 16, 2020

No incidents reported.

Jan 15, 2020

No incidents reported.

Jan 14, 2020

No incidents reported.

Jan 13, 2020

No incidents reported.

Jan 12, 2020

No incidents reported.