In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 18, 2024 - 02:00 EDT
Scheduled - We will be releasing updates to our Data Calculations feature and the associated Calculated Metrics on Saturday, May 18, starting at 2:00 AM EDT (8:00 AM CET). The release activities are expected to last for 3 hours.

During this time the Data Calculations feature might not work as expected. This means that issues can occur with creating, editing and deleting Calculated Metrics, with editing and managing Datablocks on which Calculated Metrics are used and with Notifications (Reports, Schedules snapshots, Scorecards, etc.) that contain Calculated Metrics - please note that all Notifications scheduled for the given period will be postponed for approximately 2-3 hours to ensure that valid data is provided on Notifications when they are sent out.

Please note that all Calculated Metrics that contain only 'undefined' elements (where no Metrics are selected within the Data Calculation) will be removed during the release.

If any issues should still appear with Calculated Metrics after the completion of the release, please clear the browser cache or change the browser you are using to access Databox to make sure that any older code still referenced in the browser is removed.

We appreciate your patience and understanding. If you have any questions or if you experience any issues after the maintenance period, please reach out to our Support team via chat or at help@databox.com.

May 18, 2024 02:00-05:00 EDT

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Data & Sync Platform ? Operational
90 days ago
99.96 % uptime
Today
Databox Web Application ? Under Maintenance
90 days ago
99.98 % uptime
Today
Mobile ? Operational
90 days ago
99.98 % uptime
Today
3rd-party API Data providers ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
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Past Incidents
May 18, 2024

Unresolved incident: Release of updates for Data Calculations/Calculated Metrics.

May 17, 2024

No incidents reported.

May 16, 2024

No incidents reported.

May 15, 2024

No incidents reported.

May 14, 2024

No incidents reported.

May 13, 2024

No incidents reported.

May 12, 2024

No incidents reported.

May 11, 2024

No incidents reported.

May 10, 2024

No incidents reported.

May 9, 2024

No incidents reported.

May 8, 2024

No incidents reported.

May 7, 2024

No incidents reported.

May 6, 2024

No incidents reported.

May 5, 2024

No incidents reported.

May 4, 2024

No incidents reported.