All Systems Operational

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The Status Page allows you to see the Databox and Benchmarks app’s health - like current and past incidents or scheduled maintenance. You can also subscribe to all page incidents or only to a current incident. Learn more here.

Uptime over the past 90 days. View historical uptime.
Data & Sync Platform ? Operational
90 days ago
100.0 % uptime
Today
Databox Web Application ? Operational
90 days ago
100.0 % uptime
Today
Mobile ? Operational
90 days ago
100.0 % uptime
Today
3rd-party API Data providers ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Dec 2, 2024

No incidents reported today.

Dec 1, 2024
Scheduled maintenance with the possibility of temporary delays with data syncing
Completed - The scheduled maintenance has been completed.
Dec 1, 02:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 1, 01:00 EST
Scheduled - On Saturday, November 30, and Sunday, December 1, 2024, between 1.00 AM and 2.00 AM EDT (7.00 AM and 8.00 AM CET), we will be performing scheduled maintenance on the Databox platform.

During this time, minor delays can occur with data syncing.

We appreciate your patience and understanding. If you have any questions or if you experience any issues after the maintenance period, please reach out to our Support team via chat or at help@databox.com.
Nov 29, 06:38 EST
Nov 30, 2024

No incidents reported.

Nov 29, 2024

No incidents reported.

Nov 28, 2024

No incidents reported.

Nov 27, 2024

No incidents reported.

Nov 26, 2024
Scheduled Maintenance with the possibility of Databox Services being temporarily unavailable
Completed - The scheduled maintenance has been completed.
Nov 26, 04:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 26, 03:00 EST
Update - We will be undergoing scheduled maintenance during this time.
Nov 25, 09:49 EST
Scheduled - On Tueseday, November 26, starting at 3.00 AM EDT (9.00 AM CET), we will be performing scheduled maintenance on the Databox platform. The maintenance activities will be performed for a duration of 1 hour.

During this time, all services will be temporarily unavailable, and the Databox app may be briefly inaccessible. Downtime can last up to 5 minutes.

We appreciate your patience and understanding. If you have any questions or if you experience any issues after the maintenance period, please reach out to our Support team via chat or at help@databox.com.
Nov 25, 09:41 EST
Nov 25, 2024

No incidents reported.

Nov 24, 2024

No incidents reported.

Nov 23, 2024

No incidents reported.

Nov 22, 2024
Issues with metrics setup and with using metric builder
Resolved - We experienced an issue with metric preparation processes today, November 22, between 4:50 AM - 7:25 AM CET (10.30 PM Nov 21 - 1.25 AM Nov 22 EDT).
During this time issues occured with setting up metrics and using the metric builder.
Issue has been resolved and steps were taken to prevent similar behaviour in the future.
Nov 22, 03:21 EST
Nov 21, 2024
Syncing on pause for Microsoft Ads metrics as the integration is being updated
Resolved - Microsoft Ads metrics are now syncing as expected again.
Nov 21, 13:08 EST
Monitoring - First migration steps for Microsoft Ads metrics initiated.
Nov 21, 06:30 EST
Investigating - We are in the process of releasing an updated version of the Microsoft Ads integration. For the purposes of the release, the syncing has been paused for all Microsoft Ads metrics.
We expect to be able to resume syncing in 4 to 5 hours.
Updates to follow.
Nov 21, 06:29 EST
Nov 20, 2024

No incidents reported.

Nov 19, 2024

No incidents reported.

Nov 18, 2024

No incidents reported.

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