All Systems Operational

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The Status Page allows you to see the Databox and Benchmarks app’s health - like current and past incidents or scheduled maintenance. You can also subscribe to all page incidents or only to a current incident. Learn more here.

Uptime over the past 90 days. View historical uptime.
Data & Sync Platform ? Operational
90 days ago
100.0 % uptime
Today
Databox Web Application ? Operational
90 days ago
99.95 % uptime
Today
Mobile ? Operational
90 days ago
100.0 % uptime
Today
3rd-party API Data providers ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Nov 9, 2025

No incidents reported today.

Nov 8, 2025
Scheduled Maintenance with Databox Services being temporarily unavailable
Completed - The scheduled maintenance has been completed.
Nov 8, 04:00 EST
Scheduled - We will be performing scheduled maintenance on the Databox platform on Saturday, November 8th, starting at 1:00 AM EDT (7:00 AM CET). The maintenance window is expected to last approximately 3 hours.

During this time, Databox may be temporarily unavailable for up to 20 minutes.

We appreciate your patience and understanding as we work to keep our platform reliable and secure. If you have any questions or experience any issues after the maintenance, please contact our Support team via chat or at help@databox.com.
Nov 5, 16:24 EST
Nov 7, 2025

No incidents reported.

Nov 6, 2025
Issues with performing scheduled syncs
Resolved - The issue has been resolved. Scheduled syncs are now being performed as expected again.

Thank you for your patience and understanding. If you have any questions, please reach out to our Support services via chat or help@databox.com.
Nov 6, 09:05 EST
Investigating - We are experiencing issues with performing scheduled syncs for metrics within Databox. This means that your most recent data may not be visible in Databox.
The so-called on-demand syncs, which entail syncing data when you are creating or editing metrics, changing date ranges, etc., are not impacted.

We are working on the matter and will share updates here soon.
Nov 6, 07:35 EST
Nov 5, 2025
Issues with syncing metrics for Reddit Ads data sources
Resolved - The issue has been resolved. The Reddit Ads metrics are now syncing normally again.

If you have any questions for us, please reach out to our Support services via chat or help@databox.com.
Nov 5, 09:18 EST
Investigating - We are experiencing a high volume of failed syncs for Reddit Ads metrics. It appears the behaviour originates from the API provider.
As a result, the most recent data might be missing for these metrics, changing date ranges might not load the values for the new date range and issues can be present when editing reports with Reddit Ads metrics.

We are keeping an eye on the Reddit Ads API and will share updates as soon as they become available.
Nov 5, 08:24 EST
Nov 4, 2025

No incidents reported.

Nov 3, 2025

No incidents reported.

Nov 2, 2025

No incidents reported.

Nov 1, 2025

No incidents reported.

Oct 31, 2025

No incidents reported.

Oct 30, 2025

No incidents reported.

Oct 29, 2025

No incidents reported.

Oct 28, 2025

No incidents reported.

Oct 27, 2025

No incidents reported.

Oct 26, 2025

No incidents reported.

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