All Systems Operational
Data & Sync Platform ? Operational
90 days ago
97.78 % uptime
Today
Databox Web Application ? Operational
90 days ago
100.0 % uptime
Today
Website & Blog ? Operational
90 days ago
100.0 % uptime
Today
Mobile ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Nov 25, 2020

No incidents reported today.

Nov 24, 2020

No incidents reported.

Nov 23, 2020
Resolved - We've monitored the behavior over the weekend to confirm the issue is resolved. Query Builder is loading as expected since the fix was implemented, on Friday, November 20.
Nov 23, 05:39 EST
Monitoring - We identified an issue with the Query Builder feature. We have already applied a fix, which resolved it.

The Query Builder was either loading very long (50+ sec) or didn't load and returned an error.
When the Query Builder page was opened, and a Data Source selected it took longer time to load. On the next step, when the Metric dropdown was clicked, a timeout message was returned and Metrics in the dropdown not displayed.

All users who were editing Custom Queries were affected.
Nov 20, 08:28 EST
Nov 22, 2020

No incidents reported.

Nov 21, 2020

No incidents reported.

Nov 20, 2020
Nov 19, 2020

No incidents reported.

Nov 18, 2020

No incidents reported.

Nov 17, 2020

No incidents reported.

Nov 16, 2020

No incidents reported.

Nov 15, 2020

No incidents reported.

Nov 14, 2020

No incidents reported.

Nov 13, 2020

No incidents reported.

Nov 12, 2020

No incidents reported.

Nov 11, 2020

No incidents reported.