In progress - Due to unforeseen circumstances we are extending the Maintenance period for upgrading the Metrics with the Percentage format until Tuesday, February 7th, 2023.

During the maintenance, data syncing for Metrics of the Data Source that we will be working on might be delayed periodically.

We appreciate your patience and understanding. If you have any questions or if you experience any syncing issues or data discrepancies with the designated Metrics for a period of more than 2 days, please reach out to our Support team via chat or at help@databox.com.

Feb 03, 2023 - 11:28 EST
Update - Today, February 1st, we are moving into the final stages of upgrading the Metrics with the Percentage format. From today and until Friday, February 3rd, we will be performing the upgrade of such Metrics for five of our widely used integrations:
- Google Search Console
- Google Ads
- Facebook
- Facebook Ads
- Google Analytics

During this time, occasional syncing issues can occur for the listed Data Sources - syncing can be delayed or not executed for scheduled and on-demand syncs.
As a result, delays can occur with getting the most recent data on the Datablocks and issues may occur with using the Query Builder, loading data after changing the Date Range, displaying data in Advances Settings.

We appreciate your patience and understanding. Metrics will be updated in batches, so if the syncing issues appear on your account for more than one full day, please reach out to our Support team via chat or at help@databox.com.

Scheduled - We are extending the Maintenance period for upgrading the Metrics with the Percentage format until Friday, February 3rd, 2023.

During this time, we will continue to gradually roll out changes to Metrics with Percentage format from 25 integrations in Databox. We will be working on a selected amount of Metrics at a time.

During the maintenance, data syncing for these Metrics might be delayed periodically.

We appreciate your patience and understanding. If you have any questions or if you experience any syncing issues or data discrepancies with the designated Metrics for a period of more than 2 days, please reach out to our Support team via chat or at help@databox.com.

About This Site

The Status Page allows you to see the Databox app’s health, like current and past incidents or scheduled maintenance. You can also subscribe to all page incidents or only to a current incident. Learn more here.

Data & Sync Platform ? Operational
90 days ago
99.91 % uptime
Today
Databox Web Application ? Operational
90 days ago
99.91 % uptime
Today
Website, Blog & Knowledge Base ? Operational
90 days ago
100.0 % uptime
Today
Mobile ? Operational
90 days ago
99.94 % uptime
Today
3rd-party API Data providers ? Operational
90 days ago
99.98 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
We will be performing scheduled maintenance of the Databox platform for 2 hours on Monday, February 6th, starting at 4.00 AM EDT (10.00 CET).

During this time, the Web application might not be fully operational.

Scheduled syncs will not be affected.

We appreciate your patience and understanding. If you have any questions or if you experience any issues after the maintenance period, please reach out to our Support team via chat or at help@databox.com.

Posted on Feb 03, 2023 - 09:54 EST
Past Incidents
Feb 5, 2023

No incidents reported today.

Feb 4, 2023
Completed - The scheduled maintenance has been completed.
Feb 4, 03:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 4, 01:00 EST
Scheduled - We will be performing scheduled maintenance of the Databox platform for a duration of 2 hours on Saturday, February 4th, starting at 1.00 AM EDT (7.00 AM CET).

During this time, the Web application might not be fully operational, it may also be completely inaccessible for a few minutes. Data loading and Scheduled syncs might be slightly delayed as well.

Scheduled syncs are expected to return to their regular syncing schedule during the same day.

We appreciate your patience and understanding. If you have any questions or if you experience any issues after the maintenance period, please reach out to our Support team via chat or at help@databox.com.

Feb 1, 12:08 EST
Feb 3, 2023
Completed - We are extending the Maintenance until February 3rd, 2023, to ensure the functionality of all upgraded Metrics.
Feb 3, 23:45 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 18, 00:01 EST
Scheduled - We will be performing a Scheduled maintenance - an upgrade of the Metrics with the Percentage format for a duration of 9 days, starting on Wednesday, January 18th, at 12.00 AM EDT (6.00 AM CET).

During this time, we will gradually roll our changes to Metrics with Percentage format from 25 integrations in Databox. We will be working on a selected amount of Metrics at a time.

During the maintenance, data syncing for these Metrics might be delayed periodically.

We appreciate your patience and understanding. If you have any questions or if you experience any syncing issues or data discrepancies with the designated Metrics for a period of more than 2 days, please reach out to our Support team via chat or at help@databox.com.

Jan 17, 13:19 EST
Feb 2, 2023
Update - The scheduled maintenance has been completed.
Feb 2, 07:01 EST
Completed - The scheduled maintenance has been completed.
Feb 2, 07:01 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 2, 04:00 EST
Scheduled - We will be performing an update of our Excel and Google Sheets integrations for a duration of 3 hours on Thursday, February 2nd, starting at 4.00 AM EDT (10.00 AM CET).

During this time, there may be issues with using the two integrations - with actions such as creating new Metrics, editing existing ones, running queries in the Query Builder, visualising data on Datablocks.

We appreciate your understanding. If you should experience any issues with Excel or Google Sheets integrations after the maintenance period, please reach out to our Support team via chat or at help@databox.com.

Feb 2, 03:57 EST
Feb 1, 2023

No incidents reported.

Jan 31, 2023

No incidents reported.

Jan 30, 2023

No incidents reported.

Jan 29, 2023

No incidents reported.

Jan 28, 2023
Completed - The scheduled maintenance has been completed.
Jan 28, 03:01 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 28, 01:00 EST
Scheduled - We will be performing scheduled maintenance of the Databox platform for a duration of 2 hours on Saturday, January 28th, starting at 1.00 AM EDT (7.00 AM CET).

During this time, the Web application might not be fully operational, it may also be completely inaccessible for a few minutes. Data loading and Scheduled syncs might be slightly delayed as well.

Scheduled syncs are expected to return to their regular syncing schedule during the same day.

We appreciate your patience and understanding. If you have any questions or if you experience any issues after the maintenance period, please reach out to our Support team via chat or at help@databox.com.

Jan 25, 06:24 EST
Jan 27, 2023

No incidents reported.

Jan 26, 2023

No incidents reported.

Jan 25, 2023

No incidents reported.

Jan 24, 2023

No incidents reported.

Jan 23, 2023

No incidents reported.

Jan 22, 2023

No incidents reported.