Possible syncing delays with Google Sheets Custom Metrics
Monitoring - There are possible delays with syncing Google Sheets Custom Metrics. We have already implemented a fix and are monitoring the results.
Aug 23, 06:57 EDT
Possible syncing delays on the API level for HubSpot Marketing Data Sources and Custom Metrics
Update - There is still a syncing delay for certain HubSpot Standard Metrics caused by an issue on the API level. We are waiting for HubSpot to resolve this.

Custom Metrics created via Query Builder are not affected.
Aug 21, 08:09 EDT
Identified - HubSpot is experiencing syncing issues on their end which can result in delayed data in Databox for Standard and Custom Metrics. We are monitoring this and will post an update as soon as data starts flowing through again.
Aug 14, 05:32 EDT
Uptime over the past 90 days. View historical uptime.
Data & Sync Platform ? Degraded Performance
90 days ago
98.98 % uptime
Today
Databox Web Application ? Operational
90 days ago
100.0 % uptime
Today
Website & Blog ? Operational
90 days ago
100.0 % uptime
Today
Mobile ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage

No incidents or maintenance related to this downtime.

Past Incidents
Aug 24, 2019

No incidents reported today.

Aug 22, 2019

No incidents reported.

Aug 20, 2019
Syncing delays for - GoogleAnalytics, GoogleAds, Facebook, FacebookAds, SEMrush, BingAds, CallRail, GoogleSearchConsole and YouTube
Resolved - We have resolved this and all affected Data Sources have been successfully re-synced.
Aug 20, 08:39 EDT
Identified - We are experiencing syncing delays for the following Data Sources: GoogleAnalytics, GoogleAds, Facebook, FacebookAds, SEMrush, BingAds, CallRail, GoogleSearchConsole and YouTube.
We are already working on resolving this and re-syncing all affected Data Sources.
Aug 18, 11:39 EDT
Aug 19, 2019

No incidents reported.

Aug 17, 2019

No incidents reported.

Aug 16, 2019

No incidents reported.

Aug 15, 2019

No incidents reported.

Aug 14, 2019
Syncing for Instagram Personal Data Sources is Interrupted
Resolved - Due to recent changes to Instagram's API that limits the accessibility of data from Instagram Personal Accounts, the Instagram Personal integration will be removed from Databox. 

All existing Instagram Personal connections will stay connected but are no longer actively syncing data. Connecting new Instagram Personal connections won't be possible.
Aug 14, 05:59 EDT
Identified - Due to technical issues on API level connecting new Personal Instagram Data Sources and Syncing existing Data Sources isn't possible.
Instagram Business Data Sources are syncing correctly.
Aug 9, 10:19 EDT
Aug 13, 2019
Syncing delays for - GoogleAnalytics, GoogleAds, Facebook, FacebookAds, SEMrush, BingAds, CallRail, GoogleSearchConsole and YouTube
Resolved - We have resolved the issue and all affected Data Sources have been re-synced
Aug 13, 02:15 EDT
Identified - We are experiencing syncing delays for the following Data Sources: GoogleAnalytics, GoogleAds, Facebook, FacebookAds, SEMrush, BingAds, CallRail, GoogleSearchConsole and YouTube.
We are already working on resolving this and re-syncing all affected Data Sources.
Aug 12, 01:59 EDT
Aug 11, 2019

No incidents reported.

Aug 10, 2019

No incidents reported.

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