All Systems Operational

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The Status Page allows you to see the Databox and Benchmarks app’s health - like current and past incidents or scheduled maintenance. You can also subscribe to all page incidents or only to a current incident. Learn more here.

Data & Sync Platform ? Operational
90 days ago
100.0 % uptime
Today
Databox Web Application ? Operational
90 days ago
100.0 % uptime
Today
Mobile ? Operational
90 days ago
100.0 % uptime
Today
3rd-party API Data providers ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Jun 23, 2025

No incidents reported today.

Jun 22, 2025

No incidents reported.

Jun 21, 2025

No incidents reported.

Jun 20, 2025

No incidents reported.

Jun 19, 2025

No incidents reported.

Jun 18, 2025

No incidents reported.

Jun 17, 2025

No incidents reported.

Jun 16, 2025

No incidents reported.

Jun 15, 2025

No incidents reported.

Jun 14, 2025

No incidents reported.

Jun 13, 2025
Resolved - Google has resolved the issue, and data is once again accessible via the API.
Please note that the incident affected multiple Google Cloud products—not just Google Search Console.

However, some data from the affected period (June 3rd–June 13th) may still be missing from the API. As a result, you might notice gaps or missing data in Databox for those dates.

If you have any questions, feel free to contact our Support team via in-app chat or at help@databox.com.

Jun 13, 10:15 EDT
Update - Due to an issue with Google’s API provider (see incident details at https://status.cloud.google.com/incidents/ow5i3PPK96RduMcb1SsW), we experienced failures in syncing data for custom metrics using the native BigQuery integration. This also caused delays in syncing custom metrics across other native SQL integrations.

The issue associated with SQL integrations occurred between approximately 2:00 PM and 4:45 PM EDT (8:00 PM–10:45 PM CET).

We are still seeing certain delays with receiving data from Google’s API provider.

Jun 12, 17:02 EDT
Investigating - We are currently experiencing a delay in receiving data from the Google Search Console API. As of now, no new data has been reported since June 3rd.

This issue appears to be on the side of the API provider (Google Search Console), and we are monitoring the situation closely. We will share further updates as soon as we receive more information or the API resumes normal data flow.

Thank you for your patience and understanding. If you have any questions, please reach out to our Support services via chat or help@databox.com.

Jun 12, 05:10 EDT
Jun 12, 2025
Jun 11, 2025

No incidents reported.

Jun 10, 2025

No incidents reported.

Jun 9, 2025

No incidents reported.