All Systems Operational

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The Status Page allows you to see the Databox and Benchmarks app’s health - like current and past incidents or scheduled maintenance. You can also subscribe to all page incidents or only to a current incident. Learn more here.

Uptime over the past 90 days. View historical uptime.
Data & Sync Platform Operational
90 days ago
99.96 % uptime
Today
Databox Web Application Operational
90 days ago
99.96 % uptime
Today
Mobile Operational
90 days ago
100.0 % uptime
Today
3rd-party API Data providers Operational
90 days ago
99.72 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Mar 9, 2026

No incidents reported today.

Mar 8, 2026

No incidents reported.

Mar 7, 2026

No incidents reported.

Mar 6, 2026
Outgoing Email Delays
Resolved - The issue affecting outgoing emails has been resolved. Scheduled notifications, password reset emails, and user invitation emails are sending normally. We will continue monitoring.
Mar 6, 12:10 EST
Investigating - We are currently investigating an issue affecting outgoing emails. This includes scheduled notifications, password reset emails, and user invitation emails.

Our team is actively working on a fix and this is our top priority. We will provide updates as the situation develops.

We apologise for the inconvenience.
Mar 6, 06:14 EST
Mar 5, 2026

No incidents reported.

Mar 4, 2026
Syncing issues with Google Analytics 4
Resolved - Metric syncing is fully operational. The earlier Google Analytics 4 rate limit errors have been mitigated, and the issue is now resolved.

Thank you for your patience and understanding on the matter. If you have any questions, please reach out to our Support services via chat or help@databox.com.
Mar 4, 04:53 EST
Monitoring - Metric syncing has been re-enabled after being temporarily paused due to renewed Google Analytics 4 rate limit errors. We’ve implemented mitigations and are actively monitoring the situation to ensure continued stability.

We’ll share further updates if anything changes.
Feb 4, 07:15 EST
Investigating - We’re seeing renewed Google Analytics 4 rate limit errors, and metric syncing has been temporarily disabled as a result. Our team is actively working on the issue and will provide updates as soon as possible.
Feb 4, 04:53 EST
Update - We are continuing to monitor for any further issues.
Feb 4, 04:45 EST
Monitoring - The issue causing Google Analytics 4 rate limit errors has been resolved, and metric syncing has been re-established. We are continuing to monitor the situation to ensure ongoing syncing stability.
Feb 3, 08:50 EST
Investigating - We are currently experiencing issues with Google Analytics 4 rate limits. As a result, the most recent data might be missing for these metrics, changing date ranges might not load the values, and issues can be present when editing reports with Google Analytics 4 metrics.

We are actively working on resolving the issue and will provide updates as soon as possible.
Feb 3, 07:13 EST
Mar 3, 2026

No incidents reported.

Mar 2, 2026

No incidents reported.

Mar 1, 2026

No incidents reported.

Feb 28, 2026

No incidents reported.

Feb 27, 2026

No incidents reported.

Feb 26, 2026

No incidents reported.

Feb 25, 2026

No incidents reported.

Feb 24, 2026

No incidents reported.

Feb 23, 2026

No incidents reported.

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