All Systems Operational
Data & Sync Platform ? Operational
90 days ago
100.0 % uptime
Today
Databox Web Application ? Operational
90 days ago
98.59 % uptime
Today
Website, Blog & Knowledge Base ? Operational
90 days ago
100.0 % uptime
Today
Mobile ? Operational
90 days ago
100.0 % uptime
Today
3rd-party API Data providers ? Operational
90 days ago
99.43 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Nov 29, 2021

No incidents reported today.

Nov 28, 2021

No incidents reported.

Nov 27, 2021

No incidents reported.

Nov 26, 2021

No incidents reported.

Nov 25, 2021
Resolved - This incident is now resolved and all user interactions and Databoards are now loading as expected.
Nov 25, 05:23 EST
Monitoring - We have identified the source of the issue and successfully resolved it.

All user interactions work as expected again. Some Databoards might still take longer time to load until we clear all pending queues.

We will resolve this incident once all loading times are back to normal.
Nov 25, 03:49 EST
Investigating - Since 2:56 EDT (8:56 CET) we have been experiencing temporary Databoard loading delays. Other user interactions when navigating the WebApp can also be delayed.

The issue can be identified by having Databoards and WebApp pages load indefinitely.

We are already working on resolving this and will share an update soon.
Nov 25, 03:25 EST
Nov 24, 2021

No incidents reported.

Nov 23, 2021

No incidents reported.

Nov 22, 2021

No incidents reported.

Nov 21, 2021

No incidents reported.

Nov 20, 2021

No incidents reported.

Nov 19, 2021

No incidents reported.

Nov 18, 2021

No incidents reported.

Nov 17, 2021
Completed - The scheduled maintenance has been completed.
Nov 17, 06:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 17, 04:01 EST
Scheduled - We will be performing a scheduled maintenance lasting 2 hours on November 17, starting at 4:00AM EDT.

Since all of our Integrations have been successfully moved to support the Custom Date Range functionality, we will work on removing all legacy code, which will further improve the speed of the platform.

During this time, it’s possible that there might be random errors when interacting with the WebApp.

We appreciate your patience and understanding. If you have any questions or if you should experience any issues after the maintenance period, please reach out to our Support team.
Nov 15, 08:56 EST
Nov 16, 2021

No incidents reported.

Nov 15, 2021

No incidents reported.