Resolved -
We've been monitoring the data sync over the past few hours, and they are all executed as expected.
Jan 21, 06:25 EST
Monitoring -
We have resolved the issue and all data has been successfully synced. We'll continue to monitor this over the next hours.
Jan 21, 02:00 EST
Identified -
We are experiencing syncing delays of up to a few hours. Affected are HubSpot Marketing and HubSpot CRM Data Sources and Metrics that have the Custom Date Range functionality enabled. Syncing of Data Sources for paying customers is being prioritized.
Data which has already been synced and stored in Databox is visible on the Databoards.
Our team is working on this and will share an update soon.
Jan 20, 11:59 EST