The Status Page allows you to see the Databox and Benchmarks app’s health - like current and past incidents or scheduled maintenance. You can also subscribe to all page incidents or only to a current incident. Learn more here.
Data & Sync Platform
Operational
90 days ago
99.95
% uptime
Today
Databox Web Application
Operational
90 days ago
99.95
% uptime
Today
Mobile
Operational
90 days ago
100.0
% uptime
Today
3rd-party API Data providers
Operational
90 days ago
99.72
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
We will be performing scheduled maintenance of the Databox platform for approximately 1 hour on April 15, starting at 1:00 AM EDT. During this time, the web application is expected to remain fully operational; however, in rare cases, some users may experience brief delays in data displaying in the app. Syncing will not be affected.
As part of this window, we're performing a minor infrastructure cleanup as part of our ongoing SOC 2 compliance efforts. We do not expect any customer impact, but our team will be closely monitoring system health throughout.
We appreciate your patience and understanding. If you have any questions or if you experience any issues after the maintenance period, please reach out to our Support team via chat or at help@databox.com. Posted on
Apr 14, 2026 - 10:19 EDT
Completed -
The scheduled maintenance has been completed.
Apr 14, 02:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 01:00 EDT
Scheduled -
We will be performing scheduled maintenance of the Databox platform for approximately 1 hour on April 14, starting at 1:00 AM EDT. During this time, the web application is expected to remain fully operational; however, in rare cases, some users may experience brief or intermittent issues with data appearing in the app. Syncing will not be affected.
As part of our SOC 2 compliance initiative, we are tightening network access to improve the security of our infrastructure. This change affects internal systems used for service discovery, which support customer databases. We do not expect any customer impact, but our team will be closely monitoring system health throughout the maintenance window.
We appreciate your patience and understanding. If you have any questions or if you experience any issues after the maintenance period, please reach out to our Support team via chat or at help@databox.com.
Apr 13, 12:57 EDT