All Systems Operational

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The Status Page allows you to see the Databox app’s health, like current and past incidents or scheduled maintenance. You can also subscribe to all page incidents or only to a current incident. Learn more here.

Data & Sync Platform ? Operational
90 days ago
99.91 % uptime
Today
Databox Web Application ? Operational
90 days ago
99.94 % uptime
Today
Website, Blog & Knowledge Base ? Operational
90 days ago
100.0 % uptime
Today
Mobile ? Operational
90 days ago
100.0 % uptime
Today
3rd-party API Data providers ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Aug 16, 2022

No incidents reported today.

Aug 15, 2022

No incidents reported.

Aug 14, 2022

No incidents reported.

Aug 13, 2022

No incidents reported.

Aug 12, 2022
Resolved - We experienced an issue with triggering the delivery of Notifications (Scorecards, Scheduled Snapshots, Alerts) today, August 12, between 3.30AM and 6.30AM EDT (9.30AM and 12.30 PM CET).

The issue has been resolved, however, Notifications, scheduled to be sent out in the given time period, will be delivered with a delay.
We are making sure that all skipped Notifications get delivered to their recipients.

We will share updates on the progress made.

UPDATE: Vast majority of skipped Notifications has now been sent out. We continue monitoring our queues to make sure that the re-triggering of the delivery will cover all skipped Notifications.

UPDATE: All skipped Notifications have now been sent out to their recipients. Issue resolved.

Aug 12, 07:29 EDT
Aug 11, 2022
Resolved - After continuous monitoring of the solution implemented, and no further issues recognized or reported, this incident has been marked as resolved.
Aug 11, 07:35 EDT
Monitoring - Data syncs are now performed as expected and the app is loading normally. We are still looking into the root cause for the behaviour.
Aug 11, 01:49 EDT
Investigating - We are experiencing issues with data syncing and with loading the app. Issues have been present since August 10, 9.30 PM (3.30 AM CET).

Issue can be identified by seeing data sync delays and by having difficulties with accessing Query Builder, Metric setup, accessing Advanced Settings and loading other elements of the app.

We are already working on resolving this and will share an update soon.

Aug 11, 01:29 EDT
Aug 10, 2022

No incidents reported.

Aug 9, 2022

No incidents reported.

Aug 8, 2022

No incidents reported.

Aug 7, 2022

No incidents reported.

Aug 6, 2022

No incidents reported.

Aug 5, 2022

No incidents reported.

Aug 4, 2022

No incidents reported.

Aug 3, 2022

No incidents reported.

Aug 2, 2022

No incidents reported.