All Systems Operational

About This Site

The Status Page allows you to see the Databox app’s health, like current and past incidents or scheduled maintenance. You can also subscribe to all page incidents or only to a current incident. Learn more here.

Uptime over the past 90 days. View historical uptime.
Data & Sync Platform ? Operational
90 days ago
99.91 % uptime
Today
Databox Web Application ? Operational
90 days ago
99.95 % uptime
Today
Website, Blog & Knowledge Base ? Operational
90 days ago
100.0 % uptime
Today
Mobile ? Operational
90 days ago
100.0 % uptime
Today
3rd-party API Data providers ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
Salesforce integration temporarily unavailable due to an instance refresh Oct 2, 2022 20:00-21:30 EDT
Due to an instance refresh, the Salesforce integration will be unavailable for a duration of 1.5 hours on October 2, starting at 08.00 PM EDT (October 3, 02.00 AM CET).

During this time, difficulties can occur with syncing Salesforce data, connecting Salesforce Data Sources and creating reports with Salesforce Metrics. All relevant data will be synced after the instance is refreshed.

We appreciate your patience and understanding. If you have any questions or if you should experience any issues after the maintenance period, please reach out to our Support team.
Posted on Sep 30, 2022 - 04:10 EDT
Past Incidents
Oct 1, 2022

No incidents reported today.

Sep 30, 2022

No incidents reported.

Sep 29, 2022

No incidents reported.

Sep 28, 2022

No incidents reported.

Sep 27, 2022
Scheduled Maintenance with the possibility of syncing delays and reduced app responsiveness
Completed - The scheduled maintenance has been completed.
Sep 27, 01:45 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 27, 00:45 EDT
Scheduled - We will be performing a scheduled maintenance of the Databox Platform on Tuesday, September 27th, for a duration of 1 hour starting at 12:45 AM EDT (06:45 AM CET).

As a result of the maintenance, data syncing might be delayed up to 2 hours.

On-demand syncing of data - this includes the usage of Query Builder, creating Calculated Metrics, accessing Advanced Settings - might be slightly delayed and there is possibility of timeouts when using the features mentioned above. Increased loading times may appear with Databoard changes (Date Range switches, Metric setup, etc.).

We appreciate your patience and understanding. If you have any questions or if you experience any issues after the maintenance period, please reach out to our Support team via chat or at help@databox.com.
Sep 26, 04:47 EDT
Sep 26, 2022

No incidents reported.

Sep 25, 2022

No incidents reported.

Sep 24, 2022

No incidents reported.

Sep 23, 2022

No incidents reported.

Sep 22, 2022

No incidents reported.

Sep 21, 2022

No incidents reported.

Sep 20, 2022

No incidents reported.

Sep 19, 2022

No incidents reported.

Sep 18, 2022

No incidents reported.

Sep 17, 2022
Salesforce integration temporarily unavailable due to an instance refresh
Completed - The scheduled maintenance has been completed.
Sep 17, 23:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 17, 22:01 EDT
Scheduled - Due to an instance refresh, the Salesforce integration will be unavailable for a duration of 1.5 hours on September 17, starting at 10.00 PM EDT (September 18, 04.00 AM CET).

During this time, difficulties can occur with syncing Salesforce data, connecting Salesforce Data Sources and creating reports with Salesforce Metrics. All relevant data will be synced after the instance is refreshed.

We appreciate your patience and understanding. If you have any questions or if you should experience any issues after the maintenance period, please reach out to our Support team.
Sep 16, 13:22 EDT
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