Thank you for your patience and understanding on the matter. If you have any questions, please reach out to our Support services via chat or help@databox.com.
Posted Feb 27, 2025 - 08:15 EST
Monitoring
The issue has been resolved, and we will continue to monitor the platform services.
Posted Feb 27, 2025 - 07:53 EST
Update
The issue has been resolved, and we will continue to monitor the platform services.
Posted Feb 27, 2025 - 07:53 EST
Investigating
We are currently experiencing issues with our services. Users may experience this as slow loading of the app, the metric builder preview, when switching date ranges, missing data on databoards.
We are actively working on resolving the issue and will provide updates as soon as possible.
Posted Feb 27, 2025 - 07:48 EST
This incident affected: Data & Sync Platform and Databox Web Application.