Facebook Ads is experiencing syncing issues on the API level. Affected are Facebook Ads Data Sources and Custom Metrics

Incident Report for Databox

Resolved

Facebook has resolved the issue. All affected connections in Databox will now sync as expected again.

Posted Jul 12, 2019 - 17:35 EDT

Identified

We are already in contact with Facebook to help them resolve this. Connecting new Data Sources, creating new Custom Metrics and syncing existing ones is currently disabled or delayed.

Posted Jul 05, 2019 - 03:13 EDT

This incident affected: Data & Sync Platform.