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Posted Aug 21, 2024 - 05:36 EDT
Update
We will be purging and re-syncing the data for Facebook Ads and Facebook Pages data sources in the next 3 hours. During this time, the blocks with Facebook Ads and Facebook Pages metrics may temporarily not show any data in the period between the data purge and the resync of the metrics.
Posted Aug 20, 2024 - 07:52 EDT
Identified
We've identified an issue where data discrepancies or data duplicates can appear for a variety of data sources, but primarily for Facebook Ads and Facebook Pages data sources. We are taking steps to pull correct data into Databox. Updates on the matter will be shared soon.