Google Business Profile Data Sources cannot be connected in Databox

Incident Report for Databox

Resolved

The issue is resolved. Connecting Google Business Profile Data Sources works as expected again.
In case you are still experiencing any issues, please reach out to our Support team via chat or at help@databox.com.
Posted Jun 24, 2024 - 11:56 EDT

Monitoring

The issue has been resolved. The Google Business Profile Data Sources can now be normally connected again.
We're still monitoring the behaviour to ensure everything works as expected.
Posted Jun 24, 2024 - 07:39 EDT

Investigating

We have identified an issue where Google my Business Data Sources cannot be connected in Databox. Any attempt to make the connection results in the error message 'Looks like some essential scopes are missing'.
We suspect that the behaviour is associated with Google User consent changes introduced by Google on June 17 2024 - https://developers.google.com/identity/protocols/oauth2/resources/granular-permissions

We're looking into the matter and will share updates soon.
Posted Jun 24, 2024 - 05:46 EDT
This incident affected: Databox Web Application and 3rd-party API Data providers.