Issue has been resolved. Shopify accounts can now be normally connected in Databox.
Posted Jun 03, 2025 - 03:00 EDT
Identified
We've identified an issue where it is currently not possible to make new Shopify connections in Databox. Previously established Shopify connections are not impacted. The cause for the behaviour has been identified.
We're working on the matter and will share updates here.
Thank you for your patience and understanding on the matter. If you have any questions, please reach out to our Support services via chat or help@databox.com.