Separation of Connections and Data Sources

Scheduled Maintenance Report for Databox

Completed

The scheduled maintenance has been completed.
Posted 8 months ago. Aug 06, 2024 - 07:00 EDT

Update

We're extending the maintenance for an additional hour, until 7.00 AM EDT (1.00 PM CET).
Posted 8 months ago. Aug 06, 2024 - 05:44 EDT

Update

We are extending the maintenance for one hour, until 6.00 AM EDT (12.00 PM CET).
Posted 8 months ago. Aug 06, 2024 - 04:22 EDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted 8 months ago. Aug 06, 2024 - 00:30 EDT

Scheduled

We are continuing with the process of separating Connections from Data Sources in Databox. We will be releasing the separation package on Tuesday, Aug 6, between 12.30 AM and 5.00 AM EDT (6.30 AM - 11.00 AM CET).

With this release we will effectively split the now unified 'Data source' in two separate entities: the Connection (credentials) and the Data Source (data).

Read more on this in the Knowledge Base article 'Connections and data sources update' available at https://help.databox.com/connections-and-data-source-update?hs_preview=sSJoSikb-174267475465.

During this time certain Data Sources may be put into a Reconnect status, so they will need to be reconnected. With the release, we will also start supporting the new Google Picker functionality for Google Sheets and Excel on Google Drive Data Sources, so Google Sheets and Excel sources will all need to be reconnected.
Please note that it will take several days to migrate all existing connections and for them to become visible on the Connections page.
All connections created via the 'Ask teammate to connect' action will not be available to be shared or re-used after the release.

We appreciate your patience and understanding. If you have any questions or if you experience any issues after the maintenance period, please reach out to our Support team via chat or at help@databox.com.
Posted 8 months ago. Aug 05, 2024 - 05:33 EDT
This scheduled maintenance affected: Data & Sync Platform and Databox Web Application.