The Status Page allows you to see the Databox and Benchmarks app’s health - like current and past incidents or scheduled maintenance. You can also subscribe to all page incidents or only to a current incident. Learn more here.
Data & Sync Platform
?
Operational
90 days ago
99.56
% uptime
Today
Databox Web Application
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Operational
90 days ago
100.0
% uptime
Today
Mobile
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Operational
90 days ago
100.0
% uptime
Today
3rd-party API Data providers
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Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Completed -
The scheduled maintenance has been completed.
Mar 13, 07:00 EDT
Scheduled -
We will be performing scheduled maintenance of the Databox platform from Monday, March 11th till Wednesday, March 13th. Maintenance activities will be carried out each day between 1:00 AM EDT - 7:00 AM EDT (6:00 AM CET - 1:00 PM CET).
During this time, we will have to stop some of our services for a few minutes to implement the upgrade. After the upgrade, the services will be reactivated. Databox app will be accessible throughout the upgrade, but some components of the app might be impacted for a few minutes such as loading data in the app, Databoard loading, using Query Builder and Data Calculations, and accessing Advanced Settings.
On-demand and scheduled syncs might be slightly delayed.
We appreciate your patience and understanding. If you have any questions or if you experience any issues after the maintenance period, please reach out to our Support team via chat or at help@databox.com.
Mar 8, 05:14 EST
Completed -
The scheduled maintenance has been completed.
Mar 6, 11:00 EST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 6, 01:00 EST
Scheduled -
We will be updating the Quickbooks integration on Wednesday, March 6, for a duration of 10 hours starting at 1.00 AM EDT (7.00 AM CET).
During this time, all syncing for the Quickbooks integration will be on hold. Syncing delays will appear on existing Quickbooks reports, creating new Quickbooks reports will not be possible, issues can appear with changing Date Ranges or accessing Advanced Settings for Quickbooks Metrics. Other integrations will not be affected by the maintenance.
All the delayed syncs will be performed after the conclusion of the maintenance.
We appreciate your patience and understanding. If you have any questions or if you experience any issues after the maintenance period, please reach out to our Support team via chat or at help@databox.com.
Mar 4, 06:43 EST
Completed -
The scheduled maintenance has been completed.
Mar 5, 10:00 EST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 5, 01:00 EST
Scheduled -
We will be performing a scheduled maintenance (Data Platform Load testing) in Databox on Tuesday, March 5th, for a duration of 9 hours, starting at 1.00 AM EDT (7.00 AM CET).
During the maintenance, the scheduled syncs and on-demand syncs can get delayed. This means issues can appear with loading data in the app, Databoard loading might be slightly delayed, delays with loading data can appear when changing Date Ranges, when using Metric Builder and Data Calculations and when accessing Advanced Settings.
We appreciate your patience and understanding. If you have any questions or if you should experience any issues after the maintenance period, please reach out to our Support team via chat or at help@databox.com.
Mar 1, 09:29 EST