All Systems Operational

About This Site

The Status Page allows you to see the Databox and Benchmarks app’s health - like current and past incidents or scheduled maintenance. You can also subscribe to all page incidents or only to a current incident. Learn more here.

Data & Sync Platform ? Operational
90 days ago
100.0 % uptime
Today
Databox Web Application ? Operational
90 days ago
100.0 % uptime
Today
Mobile ? Operational
90 days ago
100.0 % uptime
Today
3rd-party API Data providers ? Operational
90 days ago
99.79 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Feb 12, 2025

No incidents reported today.

Feb 11, 2025

No incidents reported.

Feb 10, 2025

No incidents reported.

Feb 9, 2025

No incidents reported.

Feb 8, 2025

No incidents reported.

Feb 7, 2025
Completed - The scheduled maintenance has been completed.
Feb 7, 05:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 5, 01:00 EST
Scheduled - We will be conducting scheduled maintenance on the Databox platform (upgrading Kubernetes to maintain security and improve performance) on Wednesday, Thursday, and Friday, February 5th, 6th, and 7th. Maintenance activities will occur on each of these days between 1:00 AM - 5:00 AM EDT (7:00 AM - 11:00 AM CET).

During this time, services may be temporarily unavailable, and the Databox app may be briefly inaccessible. Any downtime should not last more than 1 minute.

We appreciate your patience and understanding. If you have any questions or if you experience any issues after the maintenance period, please reach out to our Support team via chat or at help@databox.com.

Feb 4, 06:46 EST
Resolved - The issue has been resolved. Conversion actions data is available now on all Databoards.

Thank you for your patience and understanding on the matter. If you have any questions, please reach out to our Support services via chat or help@databox.com.

Feb 7, 03:34 EST
Update - We are continuing to investigate this issue.
Feb 6, 13:28 EST
Update - We are continuing to investigate this issue.
Feb 6, 13:09 EST
Investigating - Facebook API is currently experiencing issues with missing conversion actions. Metrics relating to those actions may show a value of 0 in Databox. We are actively working on resolving this.

We appreciate your patience and understanding. If you have any questions or if you experience any issues, please reach out to our Support team via chat or at help@databox.com.

Feb 6, 13:07 EST
Feb 6, 2025
Feb 5, 2025
Feb 4, 2025

No incidents reported.

Feb 3, 2025

No incidents reported.

Feb 2, 2025

No incidents reported.

Feb 1, 2025

No incidents reported.

Jan 31, 2025

No incidents reported.

Jan 30, 2025

No incidents reported.

Jan 29, 2025

No incidents reported.