All Systems Operational

About This Site

The Status Page allows you to see the Databox and Benchmarks app’s health - like current and past incidents or scheduled maintenance. You can also subscribe to all page incidents or only to a current incident. Learn more here.

Uptime over the past 90 days. View historical uptime.
Data & Sync Platform ? Operational
90 days ago
100.0 % uptime
Today
Databox Web Application ? Operational
90 days ago
100.0 % uptime
Today
Mobile ? Operational
90 days ago
100.0 % uptime
Today
3rd-party API Data providers ? Operational
90 days ago
99.79 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Apr 3, 2025

No incidents reported today.

Apr 2, 2025

No incidents reported.

Apr 1, 2025

No incidents reported.

Mar 31, 2025

No incidents reported.

Mar 30, 2025

No incidents reported.

Mar 29, 2025

No incidents reported.

Mar 28, 2025

No incidents reported.

Mar 27, 2025
Frequent 'Temporary Api Limit' error messages on the Google Analytics 4 metrics
Resolved - The behaviour has fully subsided.
Mar 27, 03:15 EDT
Monitoring - The majority of the 'Temporary Api Limit' error messages have subsided.
We have identified that this behaviour first appeared for many GA4 metrics on March 25, between roughly 2 PM EDT and 3.30 PM EDT (7 PM CET - 8.30 PM CET).
Today, on March 26, the behaviour was present roughly between 12.20 PM EDT and 2.15 PM EDT (5.20 PM CET - 7.15PM CET).

We're monitoring the situation in case the behaviour re-occurs.
Mar 26, 16:36 EDT
Investigating - We have identified an increase of the 'Temporary Api Limit' error messages on the Google Analytics 4 metrics in Databox.
Since we found no issues in the Databox app and the error messages are the result of actual API responses, we've concluded the behaviour is most likely caused by an issue on the side of GA4. This is further supported by error messages noticed in GA4 accounts that we are using.

We will continue to monitor the situation.

If you have any questions, please reach out to our Support services via chat or help@databox.com.
Mar 26, 15:25 EDT
Mar 26, 2025
Mar 25, 2025

No incidents reported.

Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025
Releasing updated Goals feature
Completed - The scheduled maintenance has been completed.
Mar 22, 12:00 EDT
Update - We are extending scheduled maintenance to 12 PM EDT (5 PM CEST).
Mar 22, 09:11 EDT
Update - We are extending scheduled maintenance to 10 AM EDT (3 PM CEST).
Mar 22, 07:07 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 22, 02:00 EDT
Scheduled - We will be releasing the updated Goals feature this Saturday, March 22, 2025 between 2 AM EDT and 8 AM EDT (7 AM CEST and 1 PM CEST).

During this time, certain functionalities of the Goals feature will be temporarily unavailable:
- Goals will not be available during the maintenance period.
- Functionalities using goals in any way (e.g. blocks on databoards, goal compare lines, calculations using goals, etc.) may be broken during the maintenance period.
- Users won’t receive alerts for goals.

The maintenance activities can also cause the following symptoms in the app:
- Teams functionality might not work as expected during the maintenance period.
- The Databox app might appear to work slower than usual during the maintenance period.

Keep in mind that after the release, the following changes can be expected in the app:
- The order of goals displayed in Databox may change.
- All Goals will be categorized under either 'My goals' for goal owners or 'Goals from other users' for goals from others. Some users might see only the goals under the later.
- Goals values might differ from what was displayed before the release due to change in calculating grantulations.
- Databox accounts on Free plans will have access to manual goals only.
- Databox accounts on all paying plans will have access to manual and automatic goals, they will all support benchmarks values.
- Only accounts with Growth and Premium plans will have access to forecasting value on new goals.
- AI summaries on goals and Performance filter will not be available for a while.

We appreciate your patience and understanding. If you have any questions or if you experience any issues after the maintenance period, please reach out to our Support team via chat or at help@databox.com.
Mar 18, 05:12 EDT
Mar 21, 2025

No incidents reported.

Mar 20, 2025

No incidents reported.

← Incident History Powered by Atlassian Statuspage