All Systems Operational

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The Status Page allows you to see the Databox and Benchmarks app’s health - like current and past incidents or scheduled maintenance. You can also subscribe to all page incidents or only to a current incident. Learn more here.

Uptime over the past 90 days. View historical uptime.
Data & Sync Platform ? Operational
90 days ago
100.0 % uptime
Today
Databox Web Application ? Operational
90 days ago
100.0 % uptime
Today
Mobile ? Operational
90 days ago
100.0 % uptime
Today
3rd-party API Data providers ? Operational
90 days ago
99.79 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Apr 7, 2025

No incidents reported today.

Apr 6, 2025

No incidents reported.

Apr 5, 2025

No incidents reported.

Apr 4, 2025
Issues with creating calculated metrics
Resolved - The issue has been resolved. The calculated metrics feature now works as expected.

Thank you for your patience and understanding on the matter. If you have any questions, please reach out to our Support services via chat or help@databox.com.
Apr 4, 03:19 EDT
Identified - We are currently experiencing issues with data calculations in the Databox app. At the moment, creating new calculated metrics is not possible, and editing existing ones may also be affected.

Our team is actively working on a solution, and we will provide updates as soon as possible. Thank you for your patience!
Apr 3, 11:30 EDT
Apr 3, 2025
Apr 2, 2025

No incidents reported.

Apr 1, 2025

No incidents reported.

Mar 31, 2025

No incidents reported.

Mar 30, 2025

No incidents reported.

Mar 29, 2025

No incidents reported.

Mar 28, 2025

No incidents reported.

Mar 27, 2025
Frequent 'Temporary Api Limit' error messages on the Google Analytics 4 metrics
Resolved - The behaviour has fully subsided.
Mar 27, 03:15 EDT
Monitoring - The majority of the 'Temporary Api Limit' error messages have subsided.
We have identified that this behaviour first appeared for many GA4 metrics on March 25, between roughly 2 PM EDT and 3.30 PM EDT (7 PM CET - 8.30 PM CET).
Today, on March 26, the behaviour was present roughly between 12.20 PM EDT and 2.15 PM EDT (5.20 PM CET - 7.15PM CET).

We're monitoring the situation in case the behaviour re-occurs.
Mar 26, 16:36 EDT
Investigating - We have identified an increase of the 'Temporary Api Limit' error messages on the Google Analytics 4 metrics in Databox.
Since we found no issues in the Databox app and the error messages are the result of actual API responses, we've concluded the behaviour is most likely caused by an issue on the side of GA4. This is further supported by error messages noticed in GA4 accounts that we are using.

We will continue to monitor the situation.

If you have any questions, please reach out to our Support services via chat or help@databox.com.
Mar 26, 15:25 EDT
Mar 26, 2025
Mar 25, 2025

No incidents reported.

Mar 24, 2025

No incidents reported.

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