{
  "page": {
    "id": "ktt0qmt8vm7t",
    "name": "Databox",
    "url": "https://status.databox.com"
  },
  "status": {
    "indicator": "none",
    "description": "All Systems Operational"
  },
  "components": [{"status":"operational","name":"Data \u0026 Sync Platform","created_at":"2019-03-13T16:21:50.330-04:00","updated_at":"2026-03-10T09:38:29.583-04:00","position":1,"description":"Services for connecting new Data Sources, sync, pushing and processing.","showcase":true,"start_date":null,"id":"wsmj2p8ncdn9","group_id":null,"page_id":"ktt0qmt8vm7t"},{"status":"operational","name":"Databox Web Application","created_at":"2019-03-13T16:21:50.340-04:00","updated_at":"2026-09-30T02:00:07.289-04:00","position":2,"description":null,"showcase":true,"start_date":null,"id":"zmcgkcdtzkvz","group_id":null,"page_id":"ktt0qmt8vm7t"},{"status":"operational","name":"AI Agent \u0026 MCP","created_at":"2026-06-19T07:10:30.668-04:00","updated_at":"2026-06-19T07:13:05.442-04:00","position":3,"description":"Our AI Agent called Genie, and MCP servers accessible through Claude, ChatGPT and other LLMs.","showcase":true,"start_date":"2026-01-01T00:00:00.000-05:00","id":"msyjyb6mxx1j","group_id":null,"page_id":"ktt0qmt8vm7t"},{"status":"operational","name":"Mobile","created_at":"2019-03-27T16:25:54.555-04:00","updated_at":"2025-10-25T04:00:21.331-04:00","position":4,"description":"Our native Mobile Apps (iOS and Android).","showcase":true,"start_date":null,"id":"bdsfwzgtvp32","group_id":null,"page_id":"ktt0qmt8vm7t"},{"status":"operational","name":"3rd-party API Data providers","created_at":"2021-03-26T04:49:34.332-04:00","updated_at":"2026-03-06T12:10:14.601-05:00","position":5,"description":"Databox' Data platform integrates with 3rd-party API to gather and store the requested data. Therefor we are dependent on 3rd-party API's to be working.","showcase":true,"start_date":"2021-03-26T00:00:00.000-04:00","id":"drbkhql2sctd","group_id":null,"page_id":"ktt0qmt8vm7t"}],
  "incidents": [{"name":"Scheduled Maintenance","status":"completed","created_at":"2026-09-29T09:51:42.245-04:00","updated_at":"2026-09-30T02:00:07.442-04:00","monitoring_at":null,"resolved_at":"2026-09-30T02:00:07.381-04:00","impact":"maintenance","shortlink":"https://stspg.io/8d5dj7xfg2dr","scheduled_for":"2026-09-30T01:00:00.000-04:00","scheduled_until":"2026-09-30T02:00:00.000-04:00","scheduled_remind_prior":true,"scheduled_reminded_at":"2026-09-30T00:00:33.348-04:00","impact_override":null,"scheduled_auto_in_progress":true,"scheduled_auto_completed":true,"metadata":{},"started_at":"2026-09-29T09:51:42.235-04:00","reminder_intervals":null,"id":"gz82vzhyyhvg","page_id":"ktt0qmt8vm7t","incident_updates":[{"status":"completed","body":"The scheduled maintenance has been completed.","created_at":"2026-09-30T02:00:07.381-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-30T02:00:07.381-04:00","display_at":"2026-09-30T02:00:07.381-04:00","deliver_notifications":true,"tweet_id":null,"id":"wl1rlgvx40dv","incident_id":"gz82vzhyyhvg","custom_tweet":null,"affected_components":[{"code":"zmcgkcdtzkvz","name":"Databox Web Application","old_status":"under_maintenance","new_status":"operational"}]},{"status":"in_progress","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","created_at":"2026-09-30T01:00:07.987-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-30T01:00:07.987-04:00","display_at":"2026-09-30T01:00:07.987-04:00","deliver_notifications":true,"tweet_id":null,"id":"vyycggbw7pvk","incident_id":"gz82vzhyyhvg","custom_tweet":null,"affected_components":[{"code":"zmcgkcdtzkvz","name":"Databox Web Application","old_status":"operational","new_status":"under_maintenance"}]},{"status":"scheduled","body":"Maintenance will begin as scheduled in 60 minutes.","created_at":"2026-09-30T00:00:32.469-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-30T00:00:32.469-04:00","display_at":"2026-09-30T00:00:32.469-04:00","deliver_notifications":true,"tweet_id":null,"id":"wp2msc5ry720","incident_id":"gz82vzhyyhvg","custom_tweet":null,"affected_components":null},{"status":"scheduled","body":"We’ll be performing a scheduled infrastructure update on September 30, 2026, between 1:00 and 2:00 AM EDT (7:00–8:00 AM CET).\n\nDuring this maintenance window, you may experience brief disruptions to some Databox services.\n\nWhat to expect:\n\n- Signup and login may be temporarily unavailable.\n- Connecting data sources may be temporarily disrupted.\n- Data ingestion via the Databox API may be temporarily disrupted.\n\nWe appreciate your patience and understanding as we work to keep Databox reliable and secure. If you have any questions or experience any issues after the maintenance, please contact our Support team via chat or at help@databox.com.","created_at":"2026-09-29T09:51:42.355-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-29T09:51:42.355-04:00","display_at":"2026-09-29T09:51:42.355-04:00","deliver_notifications":true,"tweet_id":null,"id":"x16zgfw513bx","incident_id":"gz82vzhyyhvg","custom_tweet":null,"affected_components":[{"code":"zmcgkcdtzkvz","name":"Databox Web Application","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Databox Web Application","created_at":"2019-03-13T16:21:50.340-04:00","updated_at":"2026-09-30T02:00:07.289-04:00","position":2,"description":null,"showcase":true,"start_date":null,"id":"zmcgkcdtzkvz","page_id":"ktt0qmt8vm7t","group_id":null}]},{"name":"Scheduled Maintenance for FusionAuth Upgrade (rescheduled)","status":"completed","created_at":"2026-09-26T15:37:50.435-04:00","updated_at":"2026-09-27T01:00:11.739-04:00","monitoring_at":null,"resolved_at":"2026-09-27T01:00:11.617-04:00","impact":"maintenance","shortlink":"https://stspg.io/n8ryyzt9smsr","scheduled_for":"2026-09-27T00:00:00.000-04:00","scheduled_until":"2026-09-27T01:00:00.000-04:00","scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":true,"scheduled_auto_completed":true,"metadata":{},"started_at":"2026-09-26T15:37:50.428-04:00","reminder_intervals":null,"id":"376vss9vckl7","page_id":"ktt0qmt8vm7t","incident_updates":[{"status":"completed","body":"The scheduled maintenance has been completed.","created_at":"2026-09-27T01:00:11.617-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-27T01:00:11.617-04:00","display_at":"2026-09-27T01:00:11.617-04:00","deliver_notifications":true,"tweet_id":null,"id":"3f9x3t194948","incident_id":"376vss9vckl7","custom_tweet":null,"affected_components":[{"code":"zmcgkcdtzkvz","name":"Databox Web Application","old_status":"under_maintenance","new_status":"operational"}]},{"status":"in_progress","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","created_at":"2026-09-27T00:00:08.387-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-27T00:00:08.387-04:00","display_at":"2026-09-27T00:00:08.387-04:00","deliver_notifications":true,"tweet_id":null,"id":"23xt4s668yks","incident_id":"376vss9vckl7","custom_tweet":null,"affected_components":[{"code":"zmcgkcdtzkvz","name":"Databox Web Application","old_status":"operational","new_status":"under_maintenance"}]},{"status":"scheduled","body":"We will be performing scheduled maintenance to upgrade our FusionAuth instance, the system that handles logging in to Databox, on Sunday, September 27, starting at 12:00 AM EDT (6am CEST). The maintenance window is expected to last approximately 1 hour, although the actual interruption is expected to be only a few seconds to a few minutes.\n\nThe upgrade is part of an important security update to help keep Databox accounts secure.\n\nWhat to expect:\n\nIf you are already logged in, you should remain logged in and most users will notice nothing.\nDuring the brief interruption, login, signup, password reset, MFA setup, and SSO login may be temporarily unavailable.\nAll login-related functionality will be restored once the maintenance is complete.\n\nAs part of this update, there will also be a change to how MFA recovery codes work. Recovery codes will be shown only once when MFA is enabled, and the “Show recovery codes” option will no longer be available under Profile → Security. If you lose your recovery codes, you can disable and re-enable MFA to generate a new set. If you are completely locked out of your account, please contact our Support team for assistance.\n\nWe appreciate your patience and understanding as we work to keep Databox reliable and secure. If you have any questions or experience any issues after the maintenance, please contact our Support team via chat or at help@databox.com.","created_at":"2026-09-26T15:37:50.500-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-26T15:39:04.329-04:00","display_at":"2026-09-26T15:37:50.500-04:00","deliver_notifications":true,"tweet_id":null,"id":"ylksh9q9h8nz","incident_id":"376vss9vckl7","custom_tweet":null,"affected_components":[{"code":"zmcgkcdtzkvz","name":"Databox Web Application","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Databox Web Application","created_at":"2019-03-13T16:21:50.340-04:00","updated_at":"2026-09-30T02:00:07.289-04:00","position":2,"description":null,"showcase":true,"start_date":null,"id":"zmcgkcdtzkvz","page_id":"ktt0qmt8vm7t","group_id":null}]},{"name":"Scheduled Maintenance for FusionAuth Upgrade","status":"completed","created_at":"2026-09-25T08:53:41.402-04:00","updated_at":"2026-09-26T02:00:07.581-04:00","monitoring_at":null,"resolved_at":"2026-09-26T02:00:07.529-04:00","impact":"maintenance","shortlink":"https://stspg.io/hycgyhbrj58d","scheduled_for":"2026-09-26T00:00:00.000-04:00","scheduled_until":"2026-09-26T02:00:00.000-04:00","scheduled_remind_prior":true,"scheduled_reminded_at":"2026-09-25T23:00:55.617-04:00","impact_override":null,"scheduled_auto_in_progress":true,"scheduled_auto_completed":true,"metadata":{},"started_at":"2026-09-25T08:53:41.393-04:00","reminder_intervals":null,"id":"y45xk8qz7g3f","page_id":"ktt0qmt8vm7t","incident_updates":[{"status":"completed","body":"The scheduled maintenance has been completed.","created_at":"2026-09-26T02:00:07.529-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-26T02:00:07.529-04:00","display_at":"2026-09-26T02:00:07.529-04:00","deliver_notifications":true,"tweet_id":null,"id":"7dbgn39xgtyb","incident_id":"y45xk8qz7g3f","custom_tweet":null,"affected_components":[{"code":"zmcgkcdtzkvz","name":"Databox Web Application","old_status":"under_maintenance","new_status":"operational"}]},{"status":"in_progress","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","created_at":"2026-09-26T00:00:11.392-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-26T00:00:11.392-04:00","display_at":"2026-09-26T00:00:11.392-04:00","deliver_notifications":true,"tweet_id":null,"id":"zj3y178hlmlf","incident_id":"y45xk8qz7g3f","custom_tweet":null,"affected_components":[{"code":"zmcgkcdtzkvz","name":"Databox Web Application","old_status":"operational","new_status":"under_maintenance"}]},{"status":"scheduled","body":"Maintenance will begin as scheduled in 60 minutes.","created_at":"2026-09-25T23:00:51.375-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-25T23:00:51.375-04:00","display_at":"2026-09-25T23:00:51.375-04:00","deliver_notifications":true,"tweet_id":null,"id":"br52v1dwkjs5","incident_id":"y45xk8qz7g3f","custom_tweet":null,"affected_components":null},{"status":"scheduled","body":"We will be performing scheduled maintenance to upgrade our FusionAuth instance, the system that handles logging in to Databox, on Saturday, September 26, starting at 12:00 AM EDT (6am CEST). The maintenance window is expected to last approximately 1 hour, although the actual interruption is expected to be only a few seconds to a few minutes.\n\nThe upgrade is part of an important security update to help keep Databox accounts secure.\n\nWhat to expect:\n\nIf you are already logged in, you should remain logged in and most users will notice nothing.\nDuring the brief interruption, login, signup, password reset, MFA setup, and SSO login may be temporarily unavailable.\nAll login-related functionality will be restored once the maintenance is complete.\n\nAs part of this update, there will also be a change to how MFA recovery codes work. Recovery codes will be shown only once when MFA is enabled, and the “Show recovery codes” option will no longer be available under Profile → Security. If you lose your recovery codes, you can disable and re-enable MFA to generate a new set. If you are completely locked out of your account, please contact our Support team for assistance.\n\nWe appreciate your patience and understanding as we work to keep Databox reliable and secure. If you have any questions or experience any issues after the maintenance, please contact our Support team via chat or at help@databox.com.","created_at":"2026-09-25T08:53:41.484-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-25T08:53:41.484-04:00","display_at":"2026-09-25T08:53:41.484-04:00","deliver_notifications":true,"tweet_id":null,"id":"8tkbpz42lkyd","incident_id":"y45xk8qz7g3f","custom_tweet":null,"affected_components":[{"code":"zmcgkcdtzkvz","name":"Databox Web Application","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Databox Web Application","created_at":"2019-03-13T16:21:50.340-04:00","updated_at":"2026-09-30T02:00:07.289-04:00","position":2,"description":null,"showcase":true,"start_date":null,"id":"zmcgkcdtzkvz","page_id":"ktt0qmt8vm7t","group_id":null}]},{"name":"GitHub integration temporarily unavailable","status":"resolved","created_at":"2026-08-16T09:27:42.000-04:00","updated_at":"2026-08-19T10:07:59.389-04:00","monitoring_at":null,"resolved_at":"2026-08-19T10:07:59.369-04:00","impact":"none","shortlink":"https://stspg.io/zj5rnmlk2rms","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":"none","scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-08-16T09:27:42.000-04:00","reminder_intervals":null,"id":"k78j32rfwp0d","page_id":"ktt0qmt8vm7t","incident_updates":[{"status":"resolved","body":"The GitHub integration is fully available again.\n\nAs part of restoring the integration, we also introduced security improvements that give customers more control over which repositories Databox can access.\n\nExisting connections can be reconnected, and historical metric data remains available. Data from the period while the integration was unavailable may be incomplete.\n\nThank you for your patience.\n\nIf you have any questions, please reach out to our Support team via chat or help@databox.com.","created_at":"2026-08-19T10:07:59.369-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-08-19T10:07:59.369-04:00","display_at":"2026-08-19T10:07:59.369-04:00","deliver_notifications":false,"tweet_id":null,"id":"fnw6hblvgzfk","incident_id":"k78j32rfwp0d","custom_tweet":null,"affected_components":[{"code":"drbkhql2sctd","name":"3rd-party API Data providers","old_status":"operational","new_status":"operational"}]},{"status":"investigating","body":"The GitHub data source integration has been temporarily disabled as a precautionary measure while we complete a security review.\n\nExisting GitHub connections have been disconnected and will show an error state. Data cannot be retrieved or refreshed from GitHub, and new GitHub connections cannot be established at this time.\n\nWe will post updates here as the review progresses.\n\nIf you have any questions, please reach out to our Support team via chat or help@databox.com.","created_at":"2026-08-16T09:27:42.119-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-08-16T10:48:12.710-04:00","display_at":"2026-08-16T09:27:42.000-04:00","deliver_notifications":false,"tweet_id":null,"id":"6f79k1lvdxb1","incident_id":"k78j32rfwp0d","custom_tweet":null,"affected_components":[{"code":"drbkhql2sctd","name":"3rd-party API Data providers","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"3rd-party API Data providers","created_at":"2021-03-26T04:49:34.332-04:00","updated_at":"2026-03-06T12:10:14.601-05:00","position":5,"description":"Databox' Data platform integrates with 3rd-party API to gather and store the requested data. Therefor we are dependent on 3rd-party API's to be working.","showcase":true,"start_date":"2021-03-26T00:00:00.000-04:00","id":"drbkhql2sctd","page_id":"ktt0qmt8vm7t","group_id":null}]},{"name":"Issue with loading the Databox App","status":"resolved","created_at":"2026-07-16T04:18:44.000-04:00","updated_at":"2026-07-16T06:28:01.128-04:00","monitoring_at":null,"resolved_at":"2026-07-16T06:28:01.103-04:00","impact":"critical","shortlink":"https://stspg.io/jd1hxn72r012","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-07-16T04:18:44.000-04:00","reminder_intervals":null,"id":"ct7vtm0656yz","page_id":"ktt0qmt8vm7t","incident_updates":[{"status":"resolved","body":"The application was unreachable due to a global Amazon Web Services outage. The issue is now resolved.","created_at":"2026-07-16T06:28:01.103-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-07-16T06:28:01.103-04:00","display_at":"2026-07-16T06:28:01.103-04:00","deliver_notifications":true,"tweet_id":null,"id":"db7qrzq5m50b","incident_id":"ct7vtm0656yz","custom_tweet":null,"affected_components":[{"code":"zmcgkcdtzkvz","name":"Databox Web Application","old_status":"major_outage","new_status":"operational"}]},{"status":"identified","body":"We've identified an issue where the Databox app (app.databox.com) is unaccessible due to a partial Amazon Web Services outage. We're going to share an update as soon as the issue is resolved on their end.","created_at":"2026-07-16T04:18:44.908-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-07-16T04:28:11.723-04:00","display_at":"2026-07-16T04:18:44.000-04:00","deliver_notifications":true,"tweet_id":null,"id":"qhv9ph1h35fh","incident_id":"ct7vtm0656yz","custom_tweet":null,"affected_components":[{"code":"zmcgkcdtzkvz","name":"Databox Web Application","old_status":"operational","new_status":"major_outage"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Databox Web Application","created_at":"2019-03-13T16:21:50.340-04:00","updated_at":"2026-09-30T02:00:07.289-04:00","position":2,"description":null,"showcase":true,"start_date":null,"id":"zmcgkcdtzkvz","page_id":"ktt0qmt8vm7t","group_id":null}]},{"name":"Scorecard delivery delays","status":"resolved","created_at":"2026-06-22T12:39:50.493-04:00","updated_at":"2026-06-22T12:39:50.542-04:00","monitoring_at":null,"resolved_at":"2026-06-22T12:39:50.534-04:00","impact":"none","shortlink":"https://stspg.io/n77c4rmjtgnj","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-06-22T12:39:50.488-04:00","reminder_intervals":null,"id":"4f7z12xhytc1","page_id":"ktt0qmt8vm7t","incident_updates":[{"status":"resolved","body":"We experienced an issue affecting the delivery of scheduled Scorecards. During this incident, some Scorecards were delayed and were not sent as expected between Friday, 16:00 CEST (09:00 EST) and Monday, 17:00 CEST (10:00 EST).\n\nThe issue has been resolved, and all delayed Scorecards have now been successfully delivered. We will continue monitoring to ensure normal operation.","created_at":"2026-06-22T12:39:50.534-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-06-22T12:39:50.534-04:00","display_at":"2026-06-22T12:39:50.534-04:00","deliver_notifications":true,"tweet_id":null,"id":"cchkv7b69l30","incident_id":"4f7z12xhytc1","custom_tweet":null,"affected_components":[{"code":"zmcgkcdtzkvz","name":"Databox Web Application","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Databox Web Application","created_at":"2019-03-13T16:21:50.340-04:00","updated_at":"2026-09-30T02:00:07.289-04:00","position":2,"description":null,"showcase":true,"start_date":null,"id":"zmcgkcdtzkvz","page_id":"ktt0qmt8vm7t","group_id":null}]},{"name":"Scheduled Maintenance for FusionAuth Upgrade","status":"completed","created_at":"2026-05-15T08:58:22.867-04:00","updated_at":"2026-05-19T21:30:07.216-04:00","monitoring_at":null,"resolved_at":"2026-05-19T21:30:07.187-04:00","impact":"maintenance","shortlink":"https://stspg.io/635kzkw0rwvm","scheduled_for":"2026-05-19T21:00:00.000-04:00","scheduled_until":"2026-05-19T21:30:00.000-04:00","scheduled_remind_prior":true,"scheduled_reminded_at":"2026-05-19T20:00:14.662-04:00","impact_override":null,"scheduled_auto_in_progress":true,"scheduled_auto_completed":true,"metadata":{},"started_at":"2026-05-15T08:58:22.862-04:00","reminder_intervals":null,"id":"vlhgc1bvy4x2","page_id":"ktt0qmt8vm7t","incident_updates":[{"status":"completed","body":"The scheduled maintenance has been completed.","created_at":"2026-05-19T21:30:07.187-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-05-19T21:30:07.187-04:00","display_at":"2026-05-19T21:30:07.187-04:00","deliver_notifications":true,"tweet_id":null,"id":"jjw8jbmyhd3x","incident_id":"vlhgc1bvy4x2","custom_tweet":null,"affected_components":[{"code":"zmcgkcdtzkvz","name":"Databox Web Application","old_status":"under_maintenance","new_status":"operational"}]},{"status":"in_progress","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","created_at":"2026-05-19T21:00:07.493-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-05-19T21:00:07.493-04:00","display_at":"2026-05-19T21:00:07.493-04:00","deliver_notifications":true,"tweet_id":null,"id":"5r0bs6vpqsqg","incident_id":"vlhgc1bvy4x2","custom_tweet":null,"affected_components":[{"code":"zmcgkcdtzkvz","name":"Databox Web Application","old_status":"operational","new_status":"under_maintenance"}]},{"status":"scheduled","body":"Maintenance will begin as scheduled in 60 minutes.","created_at":"2026-05-19T20:00:14.556-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-05-19T20:00:14.556-04:00","display_at":"2026-05-19T20:00:14.556-04:00","deliver_notifications":true,"tweet_id":null,"id":"s32v4bcyvkmr","incident_id":"vlhgc1bvy4x2","custom_tweet":null,"affected_components":null},{"status":"scheduled","body":"We will be performing scheduled maintenance, where we will be updating our FusionAuth instance and related services, on Tuesday, May 19th, starting at 9:00 PM EDT (May 20th, 3:00 AM CET). The maintenance window is expected to last approximately 30 minutes.\n\nDuring this time, the login and signup-related operations might temporarily not be working, and the web app could be temporarily inaccessible. \n\nWe appreciate your patience and understanding as we work to keep our platform reliable and secure. If you have any questions or experience any issues after the maintenance, please contact our Support team via chat or at help@databox.com.","created_at":"2026-05-15T08:58:22.906-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-05-15T08:58:22.906-04:00","display_at":"2026-05-15T08:58:22.906-04:00","deliver_notifications":true,"tweet_id":null,"id":"k1ks8p0hp2g5","incident_id":"vlhgc1bvy4x2","custom_tweet":null,"affected_components":[{"code":"zmcgkcdtzkvz","name":"Databox Web Application","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Databox Web Application","created_at":"2019-03-13T16:21:50.340-04:00","updated_at":"2026-09-30T02:00:07.289-04:00","position":2,"description":null,"showcase":true,"start_date":null,"id":"zmcgkcdtzkvz","page_id":"ktt0qmt8vm7t","group_id":null}]},{"name":"Issues with accessing Databox app","status":"resolved","created_at":"2026-05-15T06:46:29.485-04:00","updated_at":"2026-05-15T06:46:29.534-04:00","monitoring_at":null,"resolved_at":"2026-05-15T06:46:29.525-04:00","impact":"none","shortlink":"https://stspg.io/16pthrmwq7sl","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-05-15T06:46:29.481-04:00","reminder_intervals":null,"id":"b61yjc8lhfbz","page_id":"ktt0qmt8vm7t","incident_updates":[{"status":"resolved","body":"We experienced a service disruption affecting the Databox app. Due to technical issues, our web app was unavailable on Wednesday, May 13, from 02:00 to 06:38 CET (Tuesday, May 12, from 8:00 PM to 12:38 AM EST).\n\nAll services have since been restored and are operating normally.","created_at":"2026-05-15T06:46:29.525-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-05-15T06:46:29.525-04:00","display_at":"2026-05-15T06:46:29.525-04:00","deliver_notifications":false,"tweet_id":null,"id":"bdbcqgq93grc","incident_id":"b61yjc8lhfbz","custom_tweet":null,"affected_components":[{"code":"zmcgkcdtzkvz","name":"Databox Web Application","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Databox Web Application","created_at":"2019-03-13T16:21:50.340-04:00","updated_at":"2026-09-30T02:00:07.289-04:00","position":2,"description":null,"showcase":true,"start_date":null,"id":"zmcgkcdtzkvz","page_id":"ktt0qmt8vm7t","group_id":null}]},{"name":"Scheduled Maintenance for Infrastructure Network Updates","status":"completed","created_at":"2026-04-14T10:19:30.989-04:00","updated_at":"2026-04-15T02:00:07.490-04:00","monitoring_at":null,"resolved_at":"2026-04-15T02:00:07.454-04:00","impact":"maintenance","shortlink":"https://stspg.io/f05vq8rrqr7z","scheduled_for":"2026-04-15T01:00:00.000-04:00","scheduled_until":"2026-04-15T02:00:00.000-04:00","scheduled_remind_prior":true,"scheduled_reminded_at":"2026-04-15T00:00:15.112-04:00","impact_override":null,"scheduled_auto_in_progress":true,"scheduled_auto_completed":true,"metadata":{},"started_at":"2026-04-14T10:19:30.985-04:00","reminder_intervals":null,"id":"5b56bzqvry29","page_id":"ktt0qmt8vm7t","incident_updates":[{"status":"completed","body":"The scheduled maintenance has been completed.","created_at":"2026-04-15T02:00:07.454-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-04-15T02:00:07.454-04:00","display_at":"2026-04-15T02:00:07.454-04:00","deliver_notifications":true,"tweet_id":null,"id":"rgzhnx6t23xt","incident_id":"5b56bzqvry29","custom_tweet":null,"affected_components":[{"code":"zmcgkcdtzkvz","name":"Databox Web Application","old_status":"under_maintenance","new_status":"operational"}]},{"status":"in_progress","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","created_at":"2026-04-15T01:00:07.359-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-04-15T01:00:07.359-04:00","display_at":"2026-04-15T01:00:07.359-04:00","deliver_notifications":true,"tweet_id":null,"id":"yc42fdr98kk5","incident_id":"5b56bzqvry29","custom_tweet":null,"affected_components":[{"code":"zmcgkcdtzkvz","name":"Databox Web Application","old_status":"operational","new_status":"under_maintenance"}]},{"status":"scheduled","body":"Maintenance will begin as scheduled in 60 minutes.","created_at":"2026-04-15T00:00:14.962-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-04-15T00:00:14.962-04:00","display_at":"2026-04-15T00:00:14.962-04:00","deliver_notifications":true,"tweet_id":null,"id":"m45kghwqbpyn","incident_id":"5b56bzqvry29","custom_tweet":null,"affected_components":null},{"status":"scheduled","body":"We will be performing scheduled maintenance of the Databox platform for approximately 1 hour on April 15, starting at 1:00 AM EDT. During this time, the web application is expected to remain fully operational; however, in rare cases, some users may experience brief delays in data displaying in the app. Syncing will not be affected.\n\nAs part of this window, we're performing a minor infrastructure cleanup as part of our ongoing SOC 2 compliance efforts. We do not expect any customer impact, but our team will be closely monitoring system health throughout.\n\nWe appreciate your patience and understanding. If you have any questions or if you experience any issues after the maintenance period, please reach out to our Support team via chat or at help@databox.com.","created_at":"2026-04-14T10:19:31.030-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-04-14T10:19:31.030-04:00","display_at":"2026-04-14T10:19:31.030-04:00","deliver_notifications":true,"tweet_id":null,"id":"ykj27z6cy1tc","incident_id":"5b56bzqvry29","custom_tweet":null,"affected_components":[{"code":"zmcgkcdtzkvz","name":"Databox Web Application","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Databox Web Application","created_at":"2019-03-13T16:21:50.340-04:00","updated_at":"2026-09-30T02:00:07.289-04:00","position":2,"description":null,"showcase":true,"start_date":null,"id":"zmcgkcdtzkvz","page_id":"ktt0qmt8vm7t","group_id":null}]},{"name":"Scheduled Maintenance for Infrastructure Network Updates","status":"completed","created_at":"2026-04-13T12:57:00.254-04:00","updated_at":"2026-04-14T02:00:10.100-04:00","monitoring_at":null,"resolved_at":"2026-04-14T02:00:10.055-04:00","impact":"maintenance","shortlink":"https://stspg.io/wd868vknncn3","scheduled_for":"2026-04-14T01:00:00.000-04:00","scheduled_until":"2026-04-14T02:00:00.000-04:00","scheduled_remind_prior":true,"scheduled_reminded_at":"2026-04-14T00:00:12.956-04:00","impact_override":null,"scheduled_auto_in_progress":true,"scheduled_auto_completed":true,"metadata":{},"started_at":"2026-04-13T12:57:00.249-04:00","reminder_intervals":null,"id":"d7b4fr8rhktr","page_id":"ktt0qmt8vm7t","incident_updates":[{"status":"completed","body":"The scheduled maintenance has been completed.","created_at":"2026-04-14T02:00:10.055-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-04-14T02:00:10.055-04:00","display_at":"2026-04-14T02:00:10.055-04:00","deliver_notifications":true,"tweet_id":null,"id":"mgq1699mknms","incident_id":"d7b4fr8rhktr","custom_tweet":null,"affected_components":[{"code":"zmcgkcdtzkvz","name":"Databox Web Application","old_status":"under_maintenance","new_status":"operational"}]},{"status":"in_progress","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","created_at":"2026-04-14T01:00:07.362-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-04-14T01:00:07.362-04:00","display_at":"2026-04-14T01:00:07.362-04:00","deliver_notifications":true,"tweet_id":null,"id":"sccssz1gmnxd","incident_id":"d7b4fr8rhktr","custom_tweet":null,"affected_components":[{"code":"zmcgkcdtzkvz","name":"Databox Web Application","old_status":"operational","new_status":"under_maintenance"}]},{"status":"scheduled","body":"Maintenance will begin as scheduled in 60 minutes.","created_at":"2026-04-14T00:00:12.841-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-04-14T00:00:12.841-04:00","display_at":"2026-04-14T00:00:12.841-04:00","deliver_notifications":true,"tweet_id":null,"id":"qrymql2ps5bl","incident_id":"d7b4fr8rhktr","custom_tweet":null,"affected_components":null},{"status":"scheduled","body":"We will be performing scheduled maintenance of the Databox platform for approximately 1 hour on April 14, starting at 1:00 AM EDT. During this time, the web application is expected to remain fully operational; however, in rare cases, some users may experience brief or intermittent issues with data appearing in the app. Syncing will not be affected.\n\nAs part of our SOC 2 compliance initiative, we are tightening network access to improve the security of our infrastructure. This change affects internal systems used for service discovery, which support customer databases. We do not expect any customer impact, but our team will be closely monitoring system health throughout the maintenance window.\n\nWe appreciate your patience and understanding. If you have any questions or if you experience any issues after the maintenance period, please reach out to our Support team via chat or at help@databox.com.","created_at":"2026-04-13T12:57:00.295-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-04-13T12:57:00.295-04:00","display_at":"2026-04-13T12:57:00.295-04:00","deliver_notifications":true,"tweet_id":null,"id":"q0nfbmq7n24p","incident_id":"d7b4fr8rhktr","custom_tweet":null,"affected_components":[{"code":"zmcgkcdtzkvz","name":"Databox Web Application","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Databox Web Application","created_at":"2019-03-13T16:21:50.340-04:00","updated_at":"2026-09-30T02:00:07.289-04:00","position":2,"description":null,"showcase":true,"start_date":null,"id":"zmcgkcdtzkvz","page_id":"ktt0qmt8vm7t","group_id":null}]}]
}