We are extending the maintenance by 1 hour until 05:00 AM EDT (11:00 AM CET) to confirm the success of today's releases.
Posted Nov 19, 2022 - 04:04 EST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Nov 19, 2022 - 01:00 EST
Scheduled
We will be performing a scheduled maintenance of our authentication system on Saturday, November 19th, for a duration of 3 hours starting at 01:00 AM EDT (07:00 AM CET).
The maintenance will include a release of a new authentication service for both of the existing Databox products (Analytics & Benchmark groups).
During the maintenance, potential issues might appear during the login/signup process to the Databox Platform. All active sessions will be logged out from both - Web & Mobile Apps, therefore re-login with the same credentials will be required after the maintenance will be completed on our end.
We appreciate your patience and understanding. If you have any questions or if you should experience any issues with logging in/signing up to the Databox Platform after the maintenance period, please reach out to our Support team.
Posted Nov 17, 2022 - 08:19 EST
This scheduled maintenance affected: Databox Web Application and Mobile.