Update - We can confirm that we've resolved the syncing delays for all connections. There is, however, a possibility for delayed sync up to a couple of hours for:
- Google Analytics
- HubSpot CRM
- Google Search Console
We will continue investigating this to resolve the syncing delay asap.
Apr 24, 14:16 EDT
Update - We have resolved the syncing delay for Daily syncs as well. We will continue monitoring the connection today throughout the day before we fully resolve this.
Apr 24, 10:36 EDT
Update - We have resolved the issue for Weekly syncs, but are still working on Daily syncs.
Apr 24, 05:47 EDT
Monitoring - We have released an improvement and are now monitoring the connection. All delayed syncs are still in progress of getting properly refreshed.
Apr 23, 11:40 EDT
Identified - We are experiencing possible syncing delays for Daily and Weekly Syncs. Affected are mostly users on the Databox Free Plan.
This can cause inaccurate or missing data for Date Ranges like "Yesterday, This Week, Last Week, This Month", etc.).
Apr 23, 03:53 EDT